Frequently Asked Questions
Q: What is professional carpet cleaning?
Professional carpet cleaning is the delivery of the entire carpet cleaning process in a safe and effective manner by an expert. The cleaning experts usually have detailed knowledge of how to correctly use cleaning chemicals and equipment with a clear understanding of the expectations and the true definition of what is a clean carpet.
Q: Do I need a professional?
While it may seem like a luxury, hiring a professional carpet cleaner makes practical sense. Here are two reasons why you should do it:
Extra free time is more valuable than the cost of hiring a professional carpet cleaner.
Professional carpet cleaning is very affordable and it’s no longer for the idle rich. These professionals know how how to perform their tasks in a meticulous and systematic way –they budget their time and energy to get the best job done in the shortest possible time. So, you pay for fewer hours to enjoy the rewards of a clean and dust free carpet every day of the week.
Q: What is steam carpet cleaning?
Steam carpet cleaning is one of the most effective carpet cleaning methods that involve the use of equipment that sprays a mixture of heated water and cleaning chemicals on the carpet. The water is simultaneously vacuumed up together with any dissolved and dislodged dirt.
Q: What is dry carpet cleaning?
Dry carpet cleaning is a carpet cleaning method that involves cleaning the carpet with specialized equipment and modern chemical technologies that permits very low moisture or no moisture, resulting in the removal of sand, grit, dirt, stains and allergens.
Q: How much do you charge?
Our pricing varies depending on many factors such as the location of the customer, the size of your home, required equipment and materials, etc. Because of this, we are unable to provide a quote without carrying out an onsite survey. Our technicians will visit your home to carry out a detailed inspection prior to starting the work.
Q: How long will it take?
On average, it takes about 25 minutes per room. However, the duration varies depending on how soiled your carpet is, the amount of furniture to be moved, and any spot removal treatment required.
Q: Can you remove all stains? (no and give reasons why)
No. While we strive to ensure we clean your carpet in the best possible way, we cannot guarantee that we’ll remove all stains or spots as there are substances that permanently discolor carpet fibers. The fiber of the carpet and the age also play a role in this. Our cleaning experts will analyze your carpet and determine if this is the case before starting to clean and will try tier best to make your carpet clean and beautiful.
Q: How often should i clean my carpets?
Carpet vacuuming should be performed at least twice a week. However, to extend the carpet life, it is recommended that you have professionals clean it at least once a year.
Q: Does your work come with a guarantee?
Yes, we are never satisfied until you are. Our carpet cleaning experts are happy to work with you to rectify any situation that may arise. This may mean cleaning specific areas of concern or even re-cleaning the entire carpet.
Q: What areas of Sydney do you service?
We provide carpet cleaning services to the following areas of Sydney
What hours are you open?
Q: What hours are you open
We offer our services to clients from 8AM to 5PM.
Q: How many days a week do you work?
We offer our carpet cleaning services to our customers 5 days a week, from Monday to Friday.